Policies

Hotel Vienna Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 3 years old to 11 years old stay for € 30 per person per night when using an existing bed. Children from 12 years old to 15 years old stay for € 50 per person per night when using an existing bed. Children from 2 years old to 11 years old stay for € 30 per person per night when using an available extra bed. Children from 12 years old to 15 years old stay for € 50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Theaterhotel & Suites Wien of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there will be a charge for using the kitchen. If you would like to cook in your kitchen, please contact the reception. Please note that public parking needs be reserved prior to arrival (subject to availability).

Theaterhotel & Suites Wien Main image
Theaterhotel & Suites Wien

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